Privacy Policy

Thank you for your interest in and for visiting our website. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and, in certain circumstances, disclose your personal information.

Protecting personal data and building our customers’ trust are matters of great importance to us. Therefore, we will use your name and other information relating to you in accordance with this Privacy Policy. We only collect information that is necessary for transaction processing and service provision.

We will retain customer information for the period required by applicable law or for relevant business purposes. You may access and browse our website without providing personal details. During such access, you remain anonymous, and we cannot identify you unless you log into your account.

1. Collection of Personal Information

- We collect, store, and process your information for order processing, future communications related to your orders, and service provision, including certain personal information such as title, full name, gender, date of birth, email address, residential address, delivery address, telephone number, fax number, payment details, card payment details, or bank account information.

- We will use the information you provide to process orders, deliver services, and provide information requested through the website and according to your requests.

- In addition, we may use this information to manage your account; verify and carry out online transactions; identify website visitors; conduct demographic research; and send information including products and services. If you do not wish to receive marketing communications from us, you may opt out at any time.

- We may share your name and address with third parties for delivery purposes (for example, courier services or suppliers).

- Your order details will be retained by us; however, for security reasons, we cannot make them publicly available. Nevertheless, you may access this information by logging into your account on the website. There, you will be able to review order details, products received and shipped, and information relating to email communications, banking details, and newsletter subscriptions.

- You are responsible for maintaining the confidentiality of your personal information and must not disclose it to third parties. We shall not be liable for any misuse of passwords unless such misuse results from our fault.

- We may use your personal information for market research purposes. Any details used for such purposes will be anonymized and used solely for statistical analysis. You may choose not to participate at any time.

2. Security

- We implement appropriate technical and security measures to prevent unauthorized or unlawful access to, loss of, destruction of, or damage to your information.

- We advise customers not to disclose payment information to anyone via email. We are not responsible for any losses arising from the exchange of information over the Internet or email.

- Customers must not use any software, tools, or other means to interfere with the system or alter the website’s data structure. Any acts of distributing, promoting, or conducting activities intended to interfere with, damage, or unlawfully access the website’s data are strictly prohibited. Violations may result in the termination of access rights and legal action where applicable.

- All transaction information will be kept confidential; however, where required by law, we may be obligated to provide such information to competent legal authorities.

The terms, conditions, and content of this website shall be governed by the laws of Vietnam, and the courts of Vietnam shall have jurisdiction over any disputes.

3. Customer Rights

You have the right to request access to your personal data and request correction of any inaccuracies free of charge. You also have the right, at any time, to request that we stop using your personal data for marketing purposes.